As all products are handmade to order, the production time may be up to 2 weeks between the order being placed to when it is posted.If you would like your order by a specific date please send your enquiry to firstname.lastname@example.org.
Worldwide: for any other country there is a flat rate charge of $25.00 (AUD). International import taxes may apply to certain countries which the customer will be responsible for.
In the rare circumstance where a tracked parcel is lost in transit, Kick in the Eye will unfortunately not hold responsibility for indirect or third party errors. We will however work with the customer to find a resolution.
In the event where a product is proven to be faulty by the maker, each outcome will be based on the nature of the issue and damage to the product. Either an exchange, return, refund or a complementary repair may be undertaken for that item. Kick in the eye does not take responsibility for unreasonable treatment of products resulting in damage caused by the actions of the customer.